Find answers to common questions about Yardcore products, batteries, warranty, and support.
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Yes, Yardcore batteries are compatible across supported tools within the same battery platform, allowing you to use one battery system across multiple tools.
Battery runtime depends on the tool, workload, and operating conditions. Typical residential yard tasks can usually be completed on a single full charge.
Charging times vary depending on battery capacity and charger type. Most batteries typically charge within 1–3 hours.
Yardcore chargers include overcharge protection features. However, removing the battery after it is fully charged is recommended for optimal battery lifespan.
Store batteries in a cool, dry location away from direct sunlight, moisture, and extreme temperatures.
Shipping times are determined by Amazon and depend on your location, stock availability, and selected shipping method.
Yes, tracking information is available directly through your Amazon order history once your order has shipped.
Order cancellations and modifications depend on Amazon’s processing status. Please check your order in your Amazon account as soon as possible.
Availability and delivery regions are based on Amazon marketplace coverage and shipping eligibility.
Please contact Yardcore customer support with your Amazon order details and product information.
First, check the battery charge, installation, and basic troubleshooting steps from the manual. If the issue continues, contact Yardcore support.
Yes, genuine replacement parts are available for supported models.
Yes, Yardcore provides repair and servicing support for eligible products.
All returns for Yardcore products purchased through Amazon are handled according to Amazon’s return policy. You can initiate a return directly from your Amazon order history.
To start a return, log in to your Amazon account, go to “Your Orders,” select the product, and follow Amazon’s return instructions.
Return eligibility and return windows are determined by Amazon and may vary depending on your order and region.
If your item arrives damaged or defective, please contact Amazon customer support or reach out through the Amazon order messaging system for assistance.
Product exchanges are subject to Amazon’s policies and availability. Please check your Amazon order options for exchange eligibility.
Yes, Yardcore battery-powered tools help reduce direct emissions compared to traditional gas-powered yard equipment.
Yes, lithium-ion batteries should be recycled through certified recycling programs or approved recycling centers.
Yardcore is committed to providing energy-efficient outdoor tools and supporting responsible manufacturing practices.
Yardcore battery-powered tools produce zero direct emissions during operation.
Yes, Yardcore products include a manufacturer’s warranty covering defects in materials and workmanship under normal use.
Warranty registration instructions are included with your product. Registering your product helps speed up support and warranty claims.
The warranty covers manufacturing defects and faults under normal operating conditions. It does not cover misuse, improper maintenance, accidental damage, or unauthorized repairs.
Please contact Yardcore support with your Amazon order details and proof of purchase. Our support team will guide you through the warranty process.
Yes, your Amazon order receipt or invoice can be used as proof of purchase for warranty support.
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